About the Role
Reception manager at Jimmy's Kitchen in Central, oversees reception operations in a Western-style dining venue. The role focuses on delivering exceptional guest experiences while ensuring seamless daily workflows in a high-volume environment.
Key Responsibilities
- Manage reservations, greet guests, escort them to tables, and handle inquiries professionally to maintain smooth operations
- Operate POS systems, BistroChat for reservations and table management (with real-time POS integration), Auphan, and third-party platforms
- Manage event enquiries and work closely with the sales and event teams
Requirements
- Minimum 2 years' experience in a large Western restaurant in Hong Kong, with strong customer service skills
- Excellent communication, ability to uphold teamwork in a high-volume environment
- Good command of both written and spoken in English, Cantonese and Mandarin
- Immediate availability is preferred
Language Requirements
Cantonese
Professional
English
Professional
Mandarin
Conversational
Job Details
Employment
Full-time
Venue Type
Restaurant Group
Posted
Today
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